All orders are shipped from Kaunas, Lithuania (EU) within 1-3 working days of purchase, except if specified otherwise in the description of an item, also for Pre-Ordered items, or according to our common agreement for made-to measure garments which take time to design and create.
Free DHL Express delivery on all orders. We ship your order via reliable and the fastest DHL Express Shipping courier companies. Times of delivery depends on the country (distance) the order is accepted from. Usually it is the fastest delivery method and may take from 2 to 5 working days in Europe, and 3-7 working days in the rest of the world. It is worldwide door-to-door service, insured. Online tracking available on www.dhl.com with a tracking number provided to your email after the order is made.
DPD Economy Express - this shipping method is available in Lithuania only. It is fast and safe delivery which takes 1-2 working days to reach the customer's doors. Its is free of charge on all orders.
DUTIES & TAXES:
All taxes are included in the price, except the import/customs fees outside the European Union. For EU customers there will not be any additional charges. The amount of applicable duty, tariffs and taxes outside EU will vary based on the product ordered and the specific rates set by the local government of your country - please, contact your local government in order to know the fees. If you have any questions related to duties & taxes, please contact us & we will find the best suitable way for You.
EXCEPTIONS:
The UK: Shipments to the UK are free of import duties only as our garments are acknowledged as having preferential origin, but the customer is obliged to pay VAT and other related fees (if it occurs) of which we are not responsible for.
Shipments to the countries on the list below are also free of import duties except VAT. Please consult with your local customs about it to be exactly sure if there might other fees be still applied.
Canada, Japan, Angola, Burundi, Bhutan, Congo (Democratic Republic of), Central African Republic, Comoros, Congo, Cook Islands, Djibouti, Ethiopia, Micronesia (Federated States of), Guinea Bissau, India, Kenya, Kiribati, Lao People’s Democratic Republic, Liberia, Mali, Nepal, Niue Island, Pakistan, Solomon Islands, Sierra Leone, Somalia, South Sudan, São Tomé and Principe, Chad, Togo, Timor-Leste, Tuvalu, Yemen, Zambia, Afghanistan, Armenia, Bolivia, Eritrea, Gambia, Guinea, Malawi, Mozambique, Myanmar/Burma, Niger, Rwanda, Sri Lanka, Sudan, Syria, Tanzania, Bangladesh, Benin, Burkina Faso, Cape Verde, Cambodia, Haiti, Indonesia, Kyrgyz Republic, Lesotho, Madagascar, Mauritania, Mongolia, Nigeria, Philippines, Senegal, Tajikistan, Uganda, Uzbekistan, Vanuatu, Vietnam.
RESTRICTIONS:
DHL Express sanctioned destinations: Russia, Syria, Sudan, North Korea, Cuba, Iran.
If you cannot find information you need, please contact us straightly via WhatsApp +37061927299 or write us an email to info@furbysd.com