What is this service? How it works?

MADE-TO-ORDER means that a garment is made according to client‘s personal wishes, size, color, measurements, type of lining and etc. All of our fur coats are handcrafted by our experienced tailors. FurbySD is undividedly committed to its clients when they decide to get a unique creation made exclusively just for them. Creating a fur coat is an experience that demands designer’s taste, personality and elegance.

In order to create a tailor-made fur coat, our client can start with the selection of the model from our campaigns or pictures, then by choosing the type of fur, colors, lining and etc.

Based on the information provided by the customer (size, measurements, picture of his/her silhouette), specification of every single detail the customer would like to add, with our advice, the customer takes the final decision of the model which will be created by our team. Our specialist will carefully evaluate the request and contact the client with the details and estimated most optimal price.

The work starts after the customer gets our official contract, reads all the conditions, revise own measurements once again,  and completes the form by signing it and sending a copy to our email We also prefer to have a picture in full height of our client.

We request for the advance payment which is 40% - 50% of the final sum of a garment ordered depending on the order size itself. The advance payment amount will not be refunded if a customer changes his mind.

After the creation is made, it is carefully inspected by our team. We make and send pictures to the customer for his final evaluation.  After the customer confirms that everything is as she/he ordered, the final payment is made.  Our custom made garment is prepared for the shipping overseas with the most reliable, express courier company.   

IMPORTANT! Made-to-order garment is made to client’s specifications as it is mentioned above. As this kind of orders are made to our customer specific measurements and other wishes are fulfilled only for them, they cannot be returned, it can only be adjusted to guarantee client‘s entire satisfaction. Measurements of the customer are always reviewed, agreed with a customer himself/herself and they are treated from both sides as accurate and signed in the contract provided before the advance payment. Because this is a special order, the customer must understand and agree that the garment made pursuant to his/her measurements and specifications may not be exchanged or returned. The special order must be paid in full before receiving it, otherwise the advance payment will not be returned.